Technical Writer Lavaltrie, Quebec, Canada • Full Time

Apply at jobs@devolutions.net

Devolutions is the leading provider of remote connections, network accesses, password and credential management tools for network administrators and IT executives.

Founded in 2010, Devolutions helps IT departments become more efficient by delivering professional, low cost, easy-to-use management tools backed by a world-class support team. Devolutions is a privately owned company located in Lavaltrie, Canada.

Our firm's current roster of solutions includes Remote Desktop Manager, Devolutions Cloud, Devolutions Password Server and Wayk Now.

Job title : Technical Writer
Department : Documentation

JOB DESCRIPTION :

As a technical writer, you will be asked to write technical documentation in English. Documentation includes online help topics, knowledge base articles and other documents addressed to technical and non-technical end-users.

The documentation helps our clients get the most from the software and applications we make. You will need to learn how to use these applications and collaborate with developers to provide complete documentation for our customers. The ideal person must have a general knowledge of information technology and be eager to learn more about this vast field. He/she must also be autonomous and resourceful.

RESPONSIBILITIES :

  • Write and update a range of technical documents (guides, manuals, online help, procedures, etc) in English
  • Research features and other information connected to IT
  • Take complex information and find a way to communicate it simply and clearly
  • Take screen shots

REQUIREMENTS :

  • Bilingual : able to write in English at an advanced level
  • Be comfortable with change: we are a growing company and our products are continuously updated
  • Good understanding of IT field
  • Ability to synthesize information
  • Autonomous
  • Eager to learn
  • Resourceful

ASSETS :

  • Familiar with Help & Manual software
  • Familiar with Snagit

WORK CONDITIONS

  • Great work environment
  • 35-hour work week schedule
  • Great insurance package
  • Cell phone provided
  • Free breakfast, snacks and drinks every day
  • On-site gym
  • Entertainment such as Pinballs, ping pong and Babyfoot tables, outdoor volleyball fields, etc.

IMPORTANT NOTE

Due to the particular culture and work environment of Devolutions, remote work is not encouraged. Candidates must be willing to work at our headquarters in Lavaltrie.

Apply at jobs@devolutions.net