Managing remote support for multiple clients is no easy feat.

With organizations relying on complex, multi-device ecosystems, remote management is no longer nice-to-have service, but mission critical ones. Yet many MSPs struggle with tools that impose costly licensing restrictions, limit scalability, or bury vital features behind premium tiers.

While TeamViewer and AnyDesk are powerful solutions - and proudly integrated within Remote Desktop Manager (RDM) - there’s a new solution built with MSPs squarely in mind: Supremo.

Supremo: Designed for MSP efficiency

As MSPs often juggle numerous connections, devices, and users daily and need tools that work with them, we recently had a spotlight on Supremo, featuring it as a secure, budget-friendly remote desktop solution.

But the question is: what makes Supremo one of the best choices for MSPs?

Unlimited unattended access

Forget about licensing limits tied to specific devices. Supremo offers unrestricted unattended access for Windows and macOS to as many client machines as needed, streamlining ongoing support and monitoring tasks.

Mobile support included

Where other tools charge extra for mobile access or control, Supremo delivers it out of the box and enables support for smartphones, tablets, POS systems, and more.

Built-in RMM + support queue

And it's not just remote access! Supremo Professional license includes:

• Remote monitoring & management (RMM): Keep tabs on client machines without third-party add-ons.
• Support queue: Manage and prioritize support requests efficiently, ensuring no client is left waiting.

These features, often premium-only or unavailable in other platforms, are bundled to simplify your operations.

Automatic and massive deployment

Onboard large numbers of client machines quickly and consistently, with no time-draining manual setups. It is possible to install Supremo massively via command line and/or .mst file generation.

Flexible licensing: one license, unlimited possibilities

Supremo’s concurrent connection model gives you freedom as it includes unlimited users and devices and allows you to pay only for active connections. No hidden charges, no forced upgrades.

Excited about Supremo in RDM? Download Remote Desktop Manager to try the Supremo integration today.

Why this matters for MSPs

Today’s MSPs have a lot on their plate.

Clients expect fast responses, seamless support across devices, and trustworthy service every time regardless of how complex their environment is. To stay competitive - as previously said - MSPs must have tools that work with them, not against them.

That means focusing on three essentials:

• Speed: Getting new clients set up quickly and rolling out remote access across countless endpoints with minimal effort.
• Visibility: Keeping a clear, centralized view of every connection, every device, and every request — making it easy to stay in control and respond effectively.
• Flexibility: Growing with the business, adding connections when needed, and doing so without getting bogged down by surprise costs or licensing constraints.

Supremo delivers on all fronts, providing a cost-efficient, feature-rich remote support solution tailored for MSP needs. And when combined with Remote Desktop Manager (RDM), it becomes a truly powerful, integrated platform for remote connection management.

The result? A top choice for MSPs looking to optimize remote assistance, reduce operational overhead, and deliver seamless service at any scale.

Ready to see how Supremo can transform your operations?

Visit our Supremo integration center page to discover all the ways this powerful remote support solution integrates seamlessly with Remote Desktop Manager. Explore detailed features, setup guides, and see firsthand how Supremo can simplify your daily workflows, enhance client satisfaction, and give your business the competitive edge it deserves.

Explore the Supremo integration now.