Devolutions Remote Desktop Manager is a tool that just about every systems admin can use to make their lives easier.
Feature set is huge, support is excellent!
I'm working with Devolutions Remote Desktop Manager on different customer sites with different credentials and remote access types, like RDP, Citrix, SSH-Clients, Websites, etc. Remote Desktop Manager helps me to have quick access to the customer environment. If a new colleague attends the site I can export the customer configuration to share them with the new member. Great tool!