Every profession has its essential set of tools, and for people who work on IT helpdesks, there is nothing more vital than the ticketing solution. As the old saying goes: “If it’s not in the ticket, t...
We recently looked at several ways in which remote working is permanently changing the business landscape. Technology is a MAJOR part of this development — both in terms of getting rid of tools that a...
Before COVID-19, remote working was becoming more popular (despite some ill-advised and short-lived attempts by some companies to completely ban it). Now, though, remote working has become the norm. W...
We are nearly one-sixth of the way into 2021. The more dominating timeline, however, is measured by the pandemic. In this part of the world, it was about this time last year that EVERYTHING CHANGED. I...
Remote Desktop Manager is a secure solution that authenticates each user. This prevents unauthorized logins, and it also enables comprehensive auditing. One of the methods that Remote Desktop Manager ...