Legal & Privacy
LIST OF SUB-PROCESSORS
(Annex III of the New SCC / Table 3 of the UK International Data Transfer Agreement)
The following is a list of the Sub-processors used by Devolutions to Process Personal Data on behalf of Customers pursuant to a Service. Devolutions imposes obligations on its Sub-processors to implement appropriate technical and organizational measures ensuring that the sub-processing of Personal Data is protected to the standards required by applicable data protection laws. Further information relating to Sub-processor privacy policies and security measures can be found via the external links below.
| Entity Name | Service(s) | Processing Location(s) | Nature of Processing | External links for additional information relating to security and privacy |
|---|---|---|---|---|
| Cloudflare, Inc. | Devolutions Account Devolutions Hub Devolutions Send |
United States | Web application firewall, and DDoS attack prevention | Privacy Policy Trust Hub |
| Datadog, Inc. | Devolutions Account Devolutions Send |
United States | Logs and crash reports | Privacy Policy Privacy Security Trust Center |
| Fellow Insights Inc. (Fellow.AI) | Customer Support | Canada | Customer Support interactions | Privacy Policy Trust Center |
| Hertza, LLC (dba ZeroBounce) | Devolutions Account Devolutions Send |
United States | Email validation | Privacy Policy CA Privacy Policy EU GDPR Compliance Security |
| Maxmind, Inc. | Devolutions Account | United States | IP geolocation for fraud prevention | Privacy Policy |
| Microsoft Corporation (Microsoft Azure) |
Devolutions Account Devolutions Hub Customer Support |
United States Customer data in Devolutions Hub Business may be stored in data centers located in France, Canada, the United States or Australia, at Customer’s choice Customer data in Devolutions Hub Personal will be stored in data centers located in Canada |
Service hosting and data storage | Privacy Statement Trust Center |
| MongoDB, Inc. (MongoDB Atlas) |
Devolutions Account Devolutions Send |
Canada | Service hosting and data storage | Privacy Policy Trust Center |
| salesforce.com (Service Cloud) |
Customer Support | Canada | Management of customer support requests | Privacy Information Trust and Compliance Documentation |
| Sendgrid, Inc. | Devolutions Account Devolutions Hub Devolutions Send |
United States | Processing of Service-related emails | Privacy Notice Security Overview |
| Twilio, Inc. | Devolutions Account | United States | Multi-factor authentication | Privacy Notice Security Overview |
Last update : April 17, 2026