Steven Lafortune
Recent outages (such as the Cloudflare incident last November) at major cloud and network providers have shown that even mature platforms fail. For IT teams, the key question is not whether an outage will occur, but whether administrators and technicians can still reach critical credentials and remote sessions when it does.
To support that reality, Devolutions has published a new white paper, Service outages: Prepare, act, and recover – A Devolutions playbook. It distills knowledge from our support team, product subject-matter experts, and internal operations into a concise guide for Devolutions customers.
The white paper covers what to do before, during, and after an outage, and includes practical checklists that can be copied directly into incident-response runbooks. For teams that rely on Devolutions solutions to manage remote access and privileged credentials, this playbook is designed to be both realistic and immediately actionable.
