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Streamlining Devolutions Hub Personal

Beginning October 31st, Hub Personal and Hub Business will operate on the same backend, and Hub Personal users will be guided through an update to facilitate a smooth transition.

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Hub Personal and Business teams are unifying in Devolutions’ ongoing effort to streamline operations and development. As of October 31st, Hub Personal will use the same backend as Hub Business, which will help regulate our updates. After the merge, Hub users can anticipate the following improvements:

We need your help to complete this transition!

After October 31st, upon accessing Hub Personal from either Remote Desktop Manager (RDM) or from the Hub Personal Web interface, you will be prompted to complete the transition.

Hub Personal Web Interface

Opening Hub Personal in your web browser will display an informational message to finalize the transition through a safe and quick data migration (time dependent on the size of your Hub Personal).

Make sure to update your RDM to at least version 2023.3.x to continue accessing Hub Personal. Previous versions of RDM cannot access an updated Hub Personal Data Source.

Remote Desktop Manager Version 2023.3.x

Upon opening RDM and the Hub Personal Data Source, a message will display prompting you to perform the update. If you opt to perform this action, your web browser will open to the Hub Personal transition web page, where you can finalize the update.

Note: There are no steps to take for the Devolutions Workspace mobile app, desktop app, or browser extension. If you have any questions or concerns about this change, feel free to reach out to our support team at service@devolutions.net!

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