2024 Impact report

PAM for modern organizations, presented by Info-Tech

100% of customers plan to renew

Software Reviews (powered by Info-Tech) has released their Impact Report for 2024, and Devolutions earned high marks from real users! Our customers value our secure, efficient, and user-friendly solutions, highlighting our commitment to excellence.

This report goes beyond features and pricing, offering key insights into customer relationships, negotiations, and overall solution value—helping businesses make informed decisions.

Let’s dive into what users had to say about Devolutions!

Impact report infotech 2025

See what real users have to say about Devolutions

IT Professional

Education

"I've worked in IT for decades and have always searched for 'one app to rule them all when it comes to remote connections, password management, etc. Devolutions PAM is the first I've come across that is almost 100% perfect in my eyes. Most apps I've tried that are similar I've disused within a few days or weeks. I've been using Devolutions for years now and I can't see that changing any time soon."

Carlos Riviera

Principal Advisory Director at Info-Tech Research Group

"Devolutions presents a compelling alternative within the PAM market. Their dedication to security, robust integrations, and user-centric approach offers a strong foundation for their growth potential. As the PAM landscape continues to evolve, Devolutions' commitment to innovation and customer focus positions them well to become a key player in securing privileged access for organizations of all sizes."

IT Professional

Construction

"They roll out new features and improvements on a pace beyond any competitors. They listen to the customers and build improvements quickly based on requests."

Emotionnal footprint diamond infotech report 2025 devolutions vendor

Compared value

The Emotional Footprint Diamond illustrates how users view their interactions with their software vendor compared against their perceived cost to value of the software. This delivers you an in-depth insight into your potential relationship with the vendor.

Satisfied customers talk: 96% are likely to recommend Devolutions’ PAM solution

At Devolutions, we make PAM accessible to all businesses—without the complexity or high costs of enterprise solutions. Our goal is to balance security and productivity, so teams can work efficiently while staying protected. Plus, with our dedicated support team always ready to help, you’re never on your own. Once our customers try it, they can’t wait to share how intuitive and easy to use it is with their colleagues!

Join other IT Teams in simplifying and streamlining operations

0

Cost fair to relative value

84% believe they’re getting more value than what they’re paying for.

0

Critical to success

Every single user says Devolutions PAM is essential to their success and brings real value to their business.

0

Quality of features

The robust quality of features (89%) delivers reliable, enterprise-grade functionality, while the extensive breadth of features (93%) provides comprehensive coverage for diverse security requirements.

0

Plan to renew

SoftwareReviews data shows Devolutions is ranked among the top 3 vendors in its category — and with 100% of users planning to renew, it’s clear why.

Software review badge service experience

Software review badge strategy and innovation

Infotech badge champion emotional footprint privileged access management

Software review champion badge privileged access management 2024

The key to an effortless and effective onboarding process

Devolutions delivers real impact—boosting security, streamlining workflows, and maximizing IT investments without breaking the bank. When you choose Devolutions, you’re not just getting a great product—you’re gaining a dedicated team that values every interaction, comment, and piece of feedback. Your success drives our excellence!

Devolutions PAM is an easy-to-implement, user-friendly, enterprise-grade PAM solution for small businesses, with features that are making a difference. We’re saying it—and so are our customers!

0

Easy to integrate

0

Easy to use and intuitive

0

Vendor support

0

Availability and quality of training

Features that bring value to our customers

100% of users say Devolutions PAM boosts productivity while keeping security tight. With role-based access and automated credential rotation, it delivers zero trust without slowing teams down.

Smart vault control
Flexible access workflow
Universal discovery engine
Zero-client session control
Adaptive password security
Real-time risk analytics

Download full report

Security & productivity, without compromise

At Devolutions, we believe security shouldn’t come at the cost of productivity. That’s why businesses trust us as their Privileged Access Management (PAM) partner—offering solutions that keep organizations secure, efficient, and in control. From implementation to ongoing support, we’re more than just a software provider—we’re a long-term partner dedicated to maximizing the value you get from our solutions.

Discover how Devolutions is helping businesses like yours simplify security and boost productivity in the Info-Tech Impact Report.

Download the report