Hello there! My name is Derick St-Hilaire, and I’m the Salesforce Administrator here at Devolutions. I’m one of the more experienced employees here at Devolutions, and it has been amazing to see the company and community grow over the years. My primary responsibilities include managing our Salesforce platform, and working closely with our strategic partners and customers. I also oversee the management of Devolutions Force, which is our VIP Advocate Community. Academically, I have a bachelor’s degree in marketing. When I’m not working, I enjoy camping, walking my dog, playing video games, and I’m a huge movie fan — including the Star Wars franchise of course. If you would like to join Devolutions Force, or if you wish to get in touch, then you are welcome to contact me directly at dsthilaire@devolutions.net.
As we announced last week, we have successfully completed our SOC 2 compliance audit. Many of our technical and business staff members worked with Ernst & Young’s team on the SOC 2 auditing of Dev...
In March, Microsoft announced that it was discontinuing Remote Desktop Connection Manager (RDCMan) due to a major security flaw (CVE-2020-0765). Here is the bulletin: An information disclosure vulnera...
For several years, resetting passwords (a.k.a. account rotation) has been a standard best practice. For those outside the IT security world, this involves automatically generating a new password each ...
Do you know that great Green Day song “Wake Me Up When September Ends”? Well, September can be rough, but many IT pros would prefer to sleep through October, because this can be a pretty stressful mon...
“RDM is the best solution I’ve found on the market, and I’ve never come across anything else that can do what RDM does. Getting it is a no brainer, and one of the best decisions I’ve ever made in my c...