Poll

Way back in 1968, the Beatles sang, “Help! I need somebody. Help! Not just anybody. Help! You know I need someone. Heeeeellllppppp!” Well, fast-forward more than half a century, and end users around t...

Every profession has its essential set of tools, and for people who work on IT helpdesks, there is nothing more vital than the ticketing solution. As the old saying goes: “If it’s not in the ticket, t...

We recently looked at several ways in which remote working is permanently changing the business landscape. Technology is a MAJOR part of this development — both in terms of getting rid of tools that a...

Before COVID-19, remote working was becoming more popular (despite some ill-advised and short-lived attempts by some companies to completely ban it). Now, though, remote working has become the norm. W...

We are nearly one-sixth of the way into 2021. The more dominating timeline, however, is measured by the pandemic. In this part of the world, it was about this time last year that EVERYTHING CHANGED. I...

In the past, many of us looked forward to packing our bags and heading off to various conferences, where we connected with peers, learned about new trends, and got lots (and lots) of swag. Well, thing...

To say that 2020 was merely “unusual” is like saying the Grand Canyon is a “little hole in the ground,” or that the Himalayas are “some pretty tall hills.” In so many ways, 2020 was unlike anything we...

IT. IS. OVER. Of course, we’re talking about the annus horribilis known as 2020. Let’s see, we had: ,So many hurricanes and tropical storms that the National Oceanographic and Atmospheric Administra...

Normally, we would say something like “another holiday season has come and gone.” But as we all know, there was nothing normal about 2020. Frankly, most of us are happy to say goodbye to one of the mo...

It is said that “hindsight is 20/20”. Well, I think that it’s fair to say that all of us can’t wait to see the year 2020 in the past — because it has been very tough for obvious reasons. We all need t...

The MSP industry is growing rapidly, and is expected to be worth $282 billion by 2023 — up from $193 billion in 2019. Last month we asked you to share your experiences either as an MSP serving clients...

This month, we are turning our attention to an essential member of the IT and business landscape: Managed Service Providers (MPSs). And when we say “essential,” we don’t just mean for large organizati...

As you may recall, last month we asked you to consider which protocols are essential for today’s IT pros. If you haven’t had the chance to see the results yet, you’ll find them here. This month, we’re...

As we all know, life has been pretty stressful for the last few months. And while there is cautious optimism that the worst is behind us, there is still plenty of road ahead — though hopefully it will...

As you may have heard, Microsoft has decided to move all of its conferences online until July 2021, including Microsoft Ignite. Microsoft certainly isn’t the only company making this shift. Other tech...

We’re all working remotely these days — some of us because we want to, and some of us because we have to. And this new reality inspired our April poll question: What are your best remote working hacks...

December is here, which means that in a little while we’ll be spending time with family and friends, eating and drinking great stuff (and then wishing we didn’t eat and drink so much!), and of course,...

Do you know that great Green Day song “Wake Me Up When September Ends”? Well, September can be rough, but many IT pros would prefer to sleep through October, because this can be a pretty stressful mon...

The famous 19th century poet Henry Wadsworth Longfellow once said: “Look not mournfully into the past, it comes not back again. Wisely improve the present, it is thine. Go forth to meet the shadowy fu...

Over the years, the term “geek” has totally changed its image. Once upon a time, it was a massive insult to be branded a geek. Basically, it was like being called a nerd but without the high IQ. But t...

April is a month made to have fun. It starts with a day full of pranks and laughter. It’s spring and the snow from a harsh winter is finally melting. And then there are all of those chocolate bunnies....

We hope that you’ve all recovered from your New Year’s Eve (and perhaps New Year’s Day) reveling, and that your body is slowly but surely forgiving you for various excesses…but hey, New Year’s only ha...

For the November poll question, we asked whether you prefer desktop apps or web apps. As we’d hoped, there were many responses and interesting comments. Before looking at some of the feedback, here’s ...

While having a lot of choices can be a good thing, sometimes it can be overwhelming. For example, there are thousands of IT tools available in the marketplace, with more launched every day. There just...

Last November, we asked our community of IT Pros if they were Windows or Mac. Not surprisingly, most of you are Windows — if not necessarily by choice, then by requirement, since you work in a Windows...

To wrap up the year, we asked you to tell us: who’s the personality of the year? To make things more interesting, we invited you to choose anyone from any industry — not just the IT world. As we had h...

Last month, we asked whether you’re Windows or Mac — and why. While we hoped for some great responses, we were amazed by how many people participated. Thank you to everyone for sharing your opinions a...

History is full of big battles. For example: the first battle between Jedi and Sith happened in 6900 BBY (before the Battle of Yavin). Star Wars Break Now, I know that you’re here to learn about the ...

Last month, we asked you: “Which tasks in your job would you like to be automated by AI?” It definitely seems that many of you are looking for the improvement of Artificial Intelligence to automate so...

Last month, we asked you to share your personal list of the 3 best IT apps on Google Play and in the App Store. As we had hoped, the response was great. Also as we had hoped, while many of you kindly ...

Happy New Year RDMers! As you all work at getting back in the groove – hoping, as you do every year, you’ll never hear another mall Christmas song again – we thought we’d give you a boost with a fun p...

As you hopefully know by now, the official release of Remote Desktop Manager 12 is closer than ever! Recently, we shared an advance preview of what’s in store, including the new PowerShell module. It’...

In last month’s poll, we asked you to share which software review and discussion websites you trust. We received some great responses here on our blog and on our social media pages as well. Some of yo...

Wow – is it August already!? Summer is flying by. I hope that you’re all enjoying this time of year and getting a chance to hang out on the patio or head to the beach. Enjoy it while it lasts, though,...

As you may remember, last month we asked you to share your favorite VPN, and tell us why you love it. We received plenty of responses on our blog and other social media channels, and there was a diver...

Summer is on the way, which means lots of sunscreen, lots of beer, and lots of parties. But before all of that good stuff rolls in, we need to focus on REALLY important items like the June Poll! This ...

Last month, we asked you to share your favorite help desk solution. We had some great responses here on our blog, as well as on our social media platforms. Here’s a snapshot of what some of you had to...

Hey RDMers! May is here, which means that in our part of the world the days are getting longer, the sun is shining more, there’s no need to keep a snow brush and ice scraper in the car (hopefully!), a...

Hello RDMers, May is finally here, which means that the sun and warm weather are finally coming back to our part of the world! Of course, for all the IT pros in the southern hemisphere, to sprinkle in...

Hey everyone, As you likely know already, a few months ago we implemented two-factor authentication (2FA) to enhance our users’ security, and keep their data from falling into the wrong hands even if ...

Hi Mobile RDMers, Since officially releasing RDM for Android and iOS late last year, we’ve received a lot of positive feedback from IT pros who are using either or both clients to manage remote connec...

Hey everyone, A few months ago, we launched the much-anticipated mobile versions of Remote Desktop Manager on iOS, Android and Amazon FireOS. So far, the feedback has been overwhelmingly positive, an...

Hello everyone, In last month’s poll question, we asked whether you prefer a SaaS licensing model, or a perpetual licensing model in your work, and in your organization. We were blown away by the qual...

Hi everyone, This month, we decided we wanted to ask you a question that we’ve been asking ourselves for a while. And what a better way to get answers to our questions than by asking the Devolutions c...

Hey everyone, Can you believe it’s already February!? The holidays are now far behind us, and it’s time to start dreaming about the return of warm, sunny weather. In the meantime, however, we’ll warm ...

Hey everyone, You may be among the hundreds of millions of people who believe that Santa Claus doesn’t exist. Well, we have some good news and bad news about that. The bad news is that rumors of Santa...

Hey everyone, November flew by, and that means it’s time to share the results of last month’s poll. As you may remember, last month we asked you to share if and why you’re STILL an iPhone iFan or an A...

Hey RDMers, Almost 2 years ago (wow, where has the time gone!?) we asked you to tell us if we should focus on developing RDM for iOS or RDM for Android. Plenty of votes came in, and the winner – by a ...

Hey RDMers, We hope you had a fun Halloween! As usual, we ate too much candy and junk over here. But it’s not our fault! The candy companies make everything soooooo gooooooood. We’re just victims here...

Hey everyone, We’re on the cusp of one of favorite months here at Devolutions – not because we like the colder weather, but because we love Halloween! As usual, we’ll be eating way too much junk food....