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May Poll Question: What Channel-Based Messaging Platform(s) Do You Use + What Are Your Best Communication Tips?
Discord. Slack. Flock. Ryver. Teams. Mattermost. Chanty. No, these are not the names of rock bands, racehorses, or breakfast cereals. They’re popular channel-based messaging platforms that allow teams...
April Poll Results: Which IT Helpdesk Ticketing Solution Do You Use & What Do You Like/Dislike About It?
Way back in 1968, the Beatles sang, “Help! I need somebody. Help! Not just anybody. Help! You know I need someone. Heeeeellllppppp!” Well, fast-forward more than half a century, and end users around t...
[IMPROVED FEATURE] Increased Security of the API: Remote Desktop Manager with Devolutions Web Login
I am pleased to highlight that in the latest version of Remote Desktop Manager version 2021.1, we have increased the level of security for the API that pairs Remote Desktop Manager with Devolutions We...
April Poll Question: Which IT Helpdesk Ticketing Solution Do You Use & What Do You Like/Dislike About It?
Every profession has its essential set of tools, and for people who work on IT helpdesks, there is nothing more vital than the ticketing solution. As the old saying goes: “If it’s not in the ticket, t...
March Poll Results: Which Remote Working Technologies Has Your Company Introduced in the Last Year?
We recently looked at several ways in which remote working is permanently changing the business landscape. Technology is a MAJOR part of this development — both in terms of getting rid of tools that a...
March Poll Question: What Remote Working Technologies Has Your Company Introduced in the Last Year?
Before COVID-19, remote working was becoming more popular (despite some ill-advised and short-lived attempts by some companies to completely ban it). Now, though, remote working has become the norm. W...
February Poll Results: Which Online Conferences Are You Planning to Attend This Year + Has Your Opinion Changed?
We are nearly one-sixth of the way into 2021. The more dominating timeline, however, is measured by the pandemic. In this part of the world, it was about this time last year that EVERYTHING CHANGED. I...
[NEW] Use Case: How Organizations Can Use Devolutions Server to Improve Security When Authenticating Remote Desktop Manager Users
Remote Desktop Manager is a secure solution that authenticates each user. This prevents unauthorized logins, and it also enables comprehensive auditing. One of the methods that Remote Desktop Manager ...
[NEW] Use Case: How Organizations Can Benefit from Integrating Remote Desktop Manager with Devolutions Cloud
A growing number of organizations have remote workers who are working in different locations, and at different times. Also, some Managed Service Providers (MSPs) have workers who spend the majority of...
[NEW] Use Case: How Organizations Can Increase Security by Enforcing Specific MFA Tools for Remote Desktop Manager Users
Two Factor Authentication (2FA) supports unambiguous identification of users through the combination of their assigned credentials (username/password combination) and another component. This could be:...
February Poll Question: Which Online Conferences Are You Planning to Attend This Year + Has Your Opinion Changed?
In the past, many of us looked forward to packing our bags and heading off to various conferences, where we connected with peers, learned about new trends, and got lots (and lots) of swag. Well, thing...
[NEW] Use Case: How Organizations Can Benefit from Integrating Remote Desktop Manager with Active Directory
Remote Desktop Manager is a powerful yet easy-to-use solution that enables organizations to manage all of their remote connections and credentials on a centralized platform. However, if organizations ...

Laurence Cadieux





Yann Lemasson






Maurice Côté



































Mathieu Morrissette